Contoh Soal Identify appropriate language for negotiation

Contoh Soal Identify appropriate language for negotiation - When you are trying to negotiate, or come to an agreement with another person, it is important to be polite and organize your thoughts clearly. This lesson will focus on polite ways to say your viewpoint and improve your negotiation skills.

            First, organize your thoughts so they are clear and easy to understand. Use words like, “first…second… third…” or “first…then… then …last,” when you are explaining things. For example, “First, I want to go to the store. Then I want to go to the bank. Last, we should go to the post office.” It is easy to understand what you want to do. A list like this is easier to understand than a set of ideas which is out of order and that has no linking words.

            Second, avoid giving people orders. Telling people what to do can make them angry and not want to do what you suggest. They may not want to listen to your viewpoint if you sound rude. Compare, “Go to the store first” with “Would you please go to the store first.” A polite question is also very appropriate when negotiating. For example, “Would you like to go to the store first?”

            Third, when you are negotiating, you can use the idea of being a team. Together you can solve the problem with the other person. This is better than fighting to get your own way. One way to show that you want to work with, rather than against, the person is to use the words “we” and “us.” For example, “Why don’t we go to the store first?” or “We could go to the store first.” This is much friendlier than an order, so the person might be more happy to follow your suggestion.

            Fourth, let the other person share his point of view. If he does not have a chance to say what he thinks, he might feel angry. It is also easier to come to a compromise that satisfies you both if you hear both viewpoints. Encourage the other person by saying, “Please share your view, too,” or “What do you think?”

            Last, there are times when you need to say “no” to the other person. If you disagree, it is still important to be polite. You can use simple phrases like, “Unfortunately”  or  “Thanks for the suggestion, but” For example: “Thanks for the suggestion, but I think we need to go to the bank before the post office.” Thanking lets the person know you heard and respect the opinion, but have decided to follow your own idea instead.

            It is important to be polite when you are trying to reach an agreement with someone else. Organize your thoughts well, avoid orders, use the idea of a team, and listen to the other viewpoint to make your own arguments stronger. These are just a few ideas to improve your negotiation skills.

SOAL 1

What is negotiation?

SOAL 2

Which is NOT a good technique to use when
negotiating?

SOAL 3

Which answer demonstrates a good way to organize your
thoughts?

SOAL 4

Which sentence uses the idea of a team?

SOAL 5

Which statement would be a good way to get the other person to share his point of view?

SOAL 6

Which is the best sentence to use in
negotiation?

SOAL 7

Which sentence is the best example of saying
“no” to the other person?

SOAL 8

Which is the best way to share your argument?

SOAL 9

Which sentence is NOT a good way to share your viewpoint?

SOAL 10

Which argument is the best way to share your
viewpoint?

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